The new hire onboarding process is your chance to make a great first impression and to create a strong bond with a new employee. An effective onboarding process needs to help new hires learn the operational ropes and feel like they are part of the team as quickly as possible.
Starts Before Their First Day
Welcome Them To The Team
The welcome email should also point new hires to resources like your online employee handbook, mission/vision statements, and company social media so they can familiarize themselves with expectations and culture.
Provide an outline of the next steps in the new hire onboarding process so they can be on the lookout.
Set Up Internal Communications And Training
In a separate email, guide new hires through setting up internal communication channels like company email, whatever software or platform they will be using.
Include instructions for accessing your company’s online portal. That’s a great way to train them on policies, processes, software, and anything else that’s unique to your company.
Prep Their Workspace
Make sure that everyone involved with this position and who will be working with the new hire is informed of their start date.
Plan For The First Week
Make sure the supervisor is prepared for their new hire onboarding responsibilities on that first day – having the supervisor involved, rather than handling it all from within HR, helps to build that working relationship.
Settle The New Hire In
Start with a brief tour, and show them to their workstation. Give new hires a moment to get settled in, familiarizing themselves with equipment and software.
It’s crucial to take time for a careful review of the job description and responsibilities during the first day. According to a study, “different work than expected” was one of the top reasons that new hires leave a job quickly.
Provide A Chance To Meet The Team
A fascinating study found that the factor most closely linked to an employee’s overall health – good or bad – was the support of coworkers. After all, they’re the people we spend the most time with every day.
Take time throughout the first day to introduce the new hire around – both to direct teammates and to key people in other departments. Formal meetings are fine in many cases, but scheduling an informal event like team lunch is a great way to break the ice and start to form good co-worker bonds.
You can also assign a “buddy” in the department to check in on new hires, or set up job shadowing opportunities and site visits.
Get Them Started On A Project
Don’t forget that the first week should be about more than just orientation. Identify and prepare the first project that your new hire can jump into. This is one of the best ways to get them up to speed and productive.
Start with something that will give them a quick win and will provide a strong foundation and confidence to keep going. Continue to provide support, documentation and embedded training throughout the first week, and establish a timeline to check in on their goals.