Everyone makes mistakes. In many situation you can correct your error or just forget it and move on. But making mistake at work might effect your employer.
When you make a mistake at work, your career may depend on what you do next. Here are some steps that you can take:
#1 Admit Your Mistake
As soon as you discover that something went wrong, just tell your boss immediately. The only exception is, if you make an insignificant error that will not affect anyone or if you can fix it before it does.
Otherwise, don’t try to hide your mistake. Being upfront about it will demonstrate professionalism, a trait most employers greatly value.
#2 Present Your Boss With a Plan to Correct the Error
You will need to come up with a plan to rectify your mistake and present it to your boss. If can, just put something together before you first approach her, but don’t waste time if you can’t.
Once you know what to do, just present it. Be clear about what you think you should do and what you expect the result to be. Tell your boss how long it will take to implement and about any associated cost.
While making mistake is never a good thing, don’t miss the opportunity to demonstrate your problem-solving skill.
#3 Don’t Point Fingers at Anyone Else
In a team-oriented environment, there is a good chance other people were also responsible for the error. If you can, get everyone to approach your boss together to alert her that something has gone wrong.
Unfortunately, you might not be able to make that happen. It won’t help you to point fingers at others, even if they do share responsibility for the mistake.
#4 Apologize, but Don’t Beat Yourself Up
There’s a big difference between taking responsibility and beating yourself up. If you keep calling attention to your error, that is what will stick in people’s minds.
You want your boss to focus on your actions after you made the mistake, not on the fact that it happened in the first place. Bragging about how you fixed things will not only call attention to your original blunder, it could raise suspicions that you made a mistake so you could swoop in to save the day.
#If Possible, Correct the Mistake on Your Own Time
If you are exempt from earning overtime pay, get to work early, stay late and spend your lunch hour at your desk for as long as it takes to correct your mistake.
If you are a non-exempt worker since your boss will have to pay you overtime pay, get your boss’s permission if you have to work longer hours.