Ways to Help Under-performing Employee

Managing employee performance means taking time to help employees maximize their potential. By giving chance to improve, manager can maintain quality team of professionals who respect and value your company.

Here are some ways that to help under-performing employees.

#1 Take Action as soon as you notice under performance

One of the key components to help them is to act as soon as you start noticing underperformance signs. You should make a plan of action when you notice it.

#2 Meet with Employees to discuss their job performance

Upon notice changes in their work behavior, schedule time for an one-on-one meeting. In meeting, can ask how they’re doing with their current workload and address the areas of their job where they’re underperforming.

This can help them to understand their current position while also demonstrating that you care about their success.

#3 Send out a training survey

If you see underperformance in more than one of your employees, they might need additional training.

Send out an anonymous survey via email to identify areas where they feel less confident. If most of your employees say they need more experience with a specific training, this could be the cause of underperforming.

#4 Send out survey regarding supervisor performance

Another area that could contribute to underperformance is management style. Send out an anonymous survey to gauge your employees’ perception of their managers’ leadership. After gathering the opinion, manager can try to have another direction to helping them.

#5 Set Up meeting to discuss progress

Set up daily, weekly or monthly meetings to help monitor the progress of employees. Use this time to listen to them, and discuss what they still find challenging versus what they feel more comfortable with.

By doing this, you can re-focus their performance goals or provide training as it becomes necessary.

#6 Provide Continuous Feedback

Feedback can be powerful motivator for your employees. Provide them with critiques of their work so they can identify what they still need to work on. Make sure also take the time to praise them for what they’ve achieved.

This may also increase their confidence level and make them work more harder.

#7 Suggest leave to focus on personal life changes

If employee’s underperformance has to do with their personal life, it might be best to suggest leave to focus on their current situation.

#8 Encourage a healthy work-life balance

Sometimes employees get so invested in their work that they end up working too much, causing them to feel strained or tired. This can cause them to lose their motivation to perform at the same level as before.

You can prevent this by promoting a healthy work-life balance for your employees and encouraging them to take time off when they can.

 

 

6 Things Manager Shouldn’t Ask Employee to Do

Sometimes accidents happen in office – copy machines break, internet goes down, among other unexpected messes that will interrupt work and need someone to clean up. What should manager do? And what 6 things that manager shouldn’t do?

#1 Anything You Wouldn’t Do 

Let’s talk about cleaning up dirty messes. That are unpleasant tasks, you likely have maintenance services or staff to take care of them. But how when the service can’t take care of it?

If there is someone who has duty as part of their job, fabulous. If not, you have to assign it. Don’t assign work like that out if you aren’t taking your turn. In a small business, everyone has to do gross things. The boss gets to do it first, otherwise, don’t ask your employees.

#2 Cancel a Vacation

Don’t ask an employee to cancel a pre-planned vacation, especially if there are other friends and family members counting on that person, and they have purchased tickets.

Vacation time is a sacred time, it’s part of compensation package, so don’t require an employee to cancel or even keep contacting to follow up something when employee is during vacation.

#3 Take the Fall for You

You tell your employees to do X, and it’s a failure. When your boss calls you on it, do you say “I’ll speak to xxx about that and make sure it never happens again.” or “It’s my ideas; I take full responsibility.”

Many bosses do the former. It’s understandable – it’s a self-preservation reflex – but it’s wrong. Your mistake, your consequence. Your department is your responsibility. It is never okay to throw employees under the bus – even if they made the error.

#4 Work Crazy Hours 

Some businesses have crazy hours, it’s part of the job. It’s okay to have a deadline that requires an extra push from time to time, but it’s not okay to push your employees to make them work more hours than they had signed on to work.

If your department isn’t getting things done within the standard working hours, you either need to get approval for new employee or change priorites.

#5 Work While Truly Sick 

Le your employee rest and recover if fevers, vomiting, or other contagious conditions. If you force employees to come into work while sick, they will spread the germs, and everyone else will get sick too.

Good manager let employees use sick time and provide sick time in the first place.

#6 Donate to Charity

Yes, charity is good, and many companies want their employees to participate in charitable giving. However, if your employee doesn’t wish to donate, don’t force them.

You may think their salary is generous and they should be grateful, but you have no idea what their situation is. Don’t punish anyone for not supporting the company’s cause.

Top 10 Mistake On Resume

Resume is the first impression that hiring manager on you as a candidates. A professional and flawless resume can help you adding point to get a chance to interview.

But most of the people will make different small mistake on resume when sending it out. Here is the TOP 10 common mistake that candidate will make.

Just avoid it!!

#1 Misspellings and Grammatical Errors

Spelling check then proofread by placing a finger on each work. Try to print it out, changing the font or copying it into a blank email. These can help you see your words with fresh eyes, which can help you with catching errors.

 

#2 Not Including Keywords that Match the Job Posting

Your resume should include the same keywords that appear in the job listing. If your resume doesn’t have the right keywords, it most likely won’t get noticed because you won’t appear to be a strong fit for the job.

#3 Outdated Resume 

Your resume should be updated and targeted for every job you apply for. Be sure to update your skill section as well as your work history.

#4 Including Too Much Information

Don’t write everything about each job. Focus on highlights: keep your document to one or two pages unless you’re applying for a position within academic and research setting.

Use formatting techniques such as bullet and short paragraphs to enhance readability. Limit your resume to late 10-15 years or past 3 work experience.

#5 Writing Resume Objective Doesn’t Match the Job

Avoid using an objective statement which doesn’t match with the target job.

Many job seekers now leave an objective off their resume or use a profile instead. If you include either, make sure it underscores your interest in the type of work for which you are applying.

#6 Include Career Summary Doesn’t Match Job Requirement

Don’t use mismatched summary of qualification at top of resume. Your key skills in summary should match many of job requirement or else leave it off.

#7 Writing Position Description that don’t Show Accomplished

Avoid job description which simply list your duties or responsibilities. Instead, write active statement which showcase relevant skill and accomplishments.

#8 Leading Your Paragraphs With Mundane or Irrelevant Duties

Start with the hardest hitting statement which shows you have skill related to job at hand.

#9 Not Quantifying Accomplishment

Avoid empty self-congratulatory phrases by quantifying accomplishment or provide other concrete evidence to support your assertion. Numbers are always helpful.

#10 Being Too Modest 

Share any awards or recognition you have received in matter-of-fact manner. While you don’t want to seem boastful, your resume is appropriate place to share your accomplishment.

What To Do When You Make Mistake

Everyone makes mistakes. In many situation you can correct your error or just forget it and move on. But making mistake at work might effect your employer.

When you make a mistake at work, your career may depend on what you do next. Here are some steps that you can take:

#1 Admit Your Mistake

As soon as you discover that something went wrong, just tell your boss immediately. The only exception is, if you make an insignificant error that will not affect anyone or if you can fix it before it does.

Otherwise, don’t try to hide your mistake. Being upfront about it will demonstrate professionalism, a trait most employers greatly value.

#2 Present Your Boss With a Plan to Correct the Error 

You will need to come up with a plan to rectify your mistake and present it to your boss. If can, just put something together before you first approach her, but don’t waste time if you can’t.

Once you know what to do, just present it. Be clear about what you think you should do and what you expect the result to be. Tell your boss how long it will take to implement and about any associated cost.

While making mistake is never a good thing, don’t miss the opportunity to demonstrate your problem-solving skill.

#3 Don’t Point Fingers at Anyone Else 

In a team-oriented environment, there is a good chance other people were also responsible for the error. If you can, get everyone to approach your boss together to alert her that something has gone wrong.

Unfortunately, you might not be able to make that happen. It won’t help you to point fingers at others, even if they do share responsibility for the mistake.

#4 Apologize, but Don’t Beat Yourself Up

There’s a big difference between taking responsibility and beating yourself up. If you keep calling attention to your error, that is what will stick in people’s minds.

You want your boss to focus on your actions after you made the mistake, not on the fact that it happened in the first place. Bragging about how you fixed things will not only call attention to your original blunder, it could raise suspicions that you made a mistake so you could swoop in to save the day.

#If Possible, Correct the Mistake on Your Own Time

If you are exempt from earning overtime pay, get to work early, stay late and spend your lunch hour at your desk for as long as it takes to correct your mistake.

If you are a non-exempt worker since your boss will have to pay you overtime pay, get your boss’s permission if you have to work longer hours.

 

 

Why Employee Look For A New Job

Employees job search for a reason. Find out what it is before the employee announces her departure.

Provide that great opportunity in your company – and know what that great opportunity is – to retain your best employees.

Here are ten critical reasons why employees quit their job. You can manage all of them to retain your best employees.

#1 Relationship With the Boss 

 

Employees don’t need to be friends with their boss but they need to have a relationship. The boss provides direction and feedback, spends time in one-to-one meetings, and connects the employee to larger organizations.

According to many sources, a bad boss also the top one reason why employees quit their job.

#2 Bored and Unchallenged by the Work Itself 

No one wants to be bored and unchallenged by their work. If you have an employee who acts as if she is, you need to help her find her passion.

Employees spend more than a third of their days working, getting ready for work and transporting themselves to work, so they want to enjoy their job. Otherwise, you will lose them to an employer who will.

#3 Relationships With Colleagues 

Research from the Gallup organization indicates that one of the 12 factors that illuminate whether an employee is happy on their job is having a best friend at work. Relationship with colleagues retain employees.

Notice and intervene if problems exist and the employees appear unable to solve the problem themselves.

#4 Opportunities to Use Their Skills and Abilities

When employees use their significant skills and abilities on the job, they feel a sense of pride, accomplishment, and self-confidence.

They are participating in activities that they are good at and the stretch their skills and abilities even further.

#5 Contribution of Their Work to the Organization’s Business Goals

Managers need to sit with each reporting employee and discuss the relevance of the employee’s job and its key contributions and deliverable to the overall strategy and business plan of the organization.

Employees need to feel connected and they are part of an effect that is larger than just their job. They need to feel as if they matter in the larger picture of the organization.

#6 Autonomy and Independence On the Job

Organizations talk about empowerment, autonomy and independence, but they are not something that you can do to people or give them.

They are traits and characteristics that an employee needs to pursue and embrace. You are responsible for the work environment that enables them to do this. They are responsible for doing it.

#7 Meaningfulness of the Employee’s Job 

Every employee wants to do something that makes a difference, that isn’t busywork and that contributes to something bigger than themselves. Managers must help employees see where their work contributes to the execution of deliverable that make a difference in the world.

#8 Knowledge About Your Organization’s Financial Stability 

Financial instability: a lack of sales, layoffs or reduced work hours, salary freezes, hiring freezes, successful competitors highlighted in the news, bad press, employee turnover, mergers and acquiring companies, all lead to an employee’s feeling of instability and lack of trust.

Employees who are worried tend to leave. Let them know how business is doing at all time and what the organization’s plans are for staying on track or recovering in the future.

#9 Overall Corporate Culture

The overall culture of your company makes a difference for employees. Does organization appreciate employees, treat them with respect, provide compensation, benefits and perks that demonstrate respect and caring?

Is your work environment for people conducive to employee satisfaction and engagement? Do you provide employee activities, celebrations, and team-building effort that make employees feel your organization is a great place to work?

#10 Management’s Recognition of Employee Job Performance

While recognition is important, it is not among employees’ main concern. A lack of recognition can affect many of above factors, especially culture, but it’s probably not the deciding factor in an employee’s decision to leave your organization.

Provide a lot of genuine appreciation and recognition as icing on the cake for your employee retention efforts.

How to Keep Employee Retention Rate High

Organizations with high employee retention rates have best practices that you can apply in your own organization.

Here are the five key recommendations you can implement to increase employee retention rate.

#1 Offer A Competitive Salary and Benefits

Never assume because your pay and benefits were fair three years ago that your pay is fair now. This is especially true expending industries such as software development that are experiencing growth.

You should benchmark your job against the market every year and make sure that you pay your employees market rate. As a portion of a complete compensation package, employees also will appreciate access to bonuses, profit sharing, activities and events.

#2 Train Your Manager 

Did you heard it before? People don’t leave jobs, they leave managers. This is true!

Make sure your managers are well trained in not only management techniques such as effective communication and soft skills but also in employment law. I think you confirm don’t want to lose employees because they are reporting to bad managers.

#3 Provide Growth Opportunities

Most people aren’t happy doing the same job for their entire lives. They want to grow in their careers and earn more money and have more responsibility.

If you promote people from within your company and provide opportunities such as transfers and lateral moves, people can feel confident staying with your company.

#4 Take Employee Suggestions Seriously 

Ask your employees for feedback and listen to what they say. If they tell you about a problem, ignore it at your own risk. Employees will expect you to fix whatever is broken. Or, they expect a rational explanation for why the problem is not fixable and a chance to make improvements.

#5 The Bottom Line 

Employee retention is important for every business to understand. Understand what your employee retention rate is and how your rate compares to others in your industry and your region.

If your employee retention rate is below average, work to fix it. Your employees and your bottom line will both benefit.

 

 

How to Improve Professionalism in Workplace

Professionalism is defined as an individual’s conduct at work. Some people may wonder as long as we do our job well, who cares the professionalism?

Actually, your boss, customer and co-workers will notice if you lack this quality and it could have severe consequences for your career. To discount the importance of professionalism would be a big mistake. It can affect your chances for advancement or even the ability to keep your job.

How to show or improve professionalism? Just follow it.

#1 Make It a Priority to Be On Time

When you arrive late for work or meetings, it gives your boss and co-workers the impression you don’t care about your job. Pay attention to the clock, set alarms if you have to.

Show up at least a few minutes before you are supposed to start work and return from your breaks on time.

#2 Don’t Be a Grump

Leave your bad mood at the door when you come to work. Remember not to take it out on your boss, co-workers, and especially your customers.

If work is the thing that causing your bad mood, it may be time to think about quitting your job.

#3 Dress Appropriately

Whether you have to dress up for work or you can wear more casual clothes, your appearance should always be neat and clean.

Choose the type of clothing your employer requires. If there isn’t a dress code, pick attire that is the norm for your place of employment.

#4 Watch Your Mouth 

Swearing, cursing or cussing has no place in most workplaces. Here’s a good rule of thumb to follow: If you wouldn’t say it to your grandmother, don’t say at work.

#5 Offer Assistance to Your Colleagues

A true professional is willing to help their co-workers when they are overburdened or facing a challenge at work. They aren’t afraid to share knowledge, opinions, or simply an extra pair of hands.

#6 Don’t Gossip

Gossiping makes you look like a middle school student. If you know something you simply must share, tell someone who has nothing to do with your workplace.

#7 Try to Stay Positive

Negativity is contagious. If you complain incessantly about your workplace. It will bring others down. If you see something that should be fixed, give your boss feedback along with a plan for how to make improvements. Stop complaining for no reason.

#8 Don’t Hide From Your Mistakes 

Own your mistakes and then do your best to correct them. Make sure you don’t make the same one twice. Never blame others for your errors.

#9 Always Fight Fair

You will inevitably have occasional disagreements with your co-workers or even your boss. Don’t let yourself get angry. It doesn’t matter how upset you are or how strongly you believe you are right, screaming in the workplace isn’t allowed.

Calmly explain your opinion and be ready to work away if you cannot sway the other person or if they begin to lose control.

#10 Don’t Lie

Dishonestly always makes you look bad. A true professional is always upfront.

Don’t lie on resume if you’re unqualified for a job. Don’t lie about being sick, if you need a day off, just take a personal or vacation day.

#11 Don’t Air Your Dirty Laundry

While confiding in a close friend at work is usually okay, sharing too much information with the entire office is not.

Be judicious about whom you talk to, particularly when it comes to discussing problems you’re having with your spouse or family members.

8 Ways to Make Good Impression at work

Please never underestimate how important is to make a good impression at work. When your boss and colleagues realize they can rely on you to do a great job, then you’ll likely begin to receive greater responsibility.

#01 Use Proper Workplace Etiquette

Using proper office etiquette will help you make a good impression on your boss. It may sound simple until you realize that many people forget their manners.

As an example, you’re allowed to use a mobile phone at work, but make sure isn’t a distraction for you or anyone else. And there’s a big difference between personal and professional emails.

#02 Face Up to Your Mistakes 

If you haven’t already, you will make a mistake at work. It may even be a big one. It happens to everyone.

The first thing you should do is admit what happened. Don’t ignore your error or try to place the blame on anyone else. Take full responsibility and then come up with a way to fix your mistake. Your boss may be upset you made an error, but at least recognize that you did all the right things when responding to it.

#03 Call in Sick to Work When You Should 

Do you think coming to work when you’re sick instead of staying home will impress your boss? You’re wrong!! Reasonable bosses know that sick employees are not only unproductive, but they can also spread germs around the office.

If you have a fever or think your illness might be contagious, then take a day off. You can catch up on your workload when you return to work.

#04 Come Through in a Crisis

When an unexpected crisis happens at work, who will make a better impression on the boss? The employer who panics or the one who springs into action to fix the problem?

You should learn how to deal with workplace crises quickly and effectively.

#05 Avoid Controversial Topics

Bosses tend to like it when their workplaces are calm. When employees work together harmoniously, they can focus on their jobs.

Avoid starting conversations about topics that make people uncomfortable and could even lead to arguments.

#06 Dress Appropriately

Always follow your organization’s dress code. If you’re allowed to wear jeans and t-shirts, make sure they’re in good condition.

You usually can’t go wrong if you follow your boss’s lead when choosing your work attire.

#07 Respect Your Coworkers

When coworkers respect one another they usually get along better. No boss wants their employees to fight.

  • Always avoid acting in an uncivil manner toward any of your coworkers.
  • Be on time to work.
  • Don’t ever take credit for another person’s work.
  • Always share the workload.
  • Apologize if you ever manage to offend your coworker

#08 Represent Your Company Well at Conferences and Meetings 

When you attend a conference or meeting on your employer’s behalf, it’s your job to make a good impression. It will reflect well on your organization, and your boss will appreciate your efforts.

  • Dress appropriately and network with other attendees.
  • Make sure to bring back information to share with your boss and coworkers.

7 Ways Improve Listening Skill

Good listening skills are imperative to succeeding at work. It allows you to successfully carry out your job duties, get along with boss and coworkers, and serve your customers and clients.

Follow these tips to learn how to be a great listener:

#1 Maintain Eye Contact 

Looking someone in the eye during a conversation forces you to pay attention and also signals to the speaker that you are focused on what they are saying.

#2 Avoid Interrupting

Save your questions and comments until the speaker finishes talking. Someone well-versed at verbal communication will pause at regular intervals to allow the listener to ask questions.

#3 Sit Still

Fidgeting makes you look bored.

#4 Nod Your Head

This indicates to the speaker that you’re hearing the information that he/she is conveying.

#5 Be Attentive to Non-Verbal Cues

Paying attention to what speaker doesn’t say is as important as being attentive to his/ her words. Look for non-verbal cues such as facial expressions and posture to fully understand everything.

#6 Lean Toward the Speaker

This’s the signal to other people that you’re engaged in the conversation.

#7 Repeat Instructions and Ask Appropriate Questions

Once the speaker has finished talking, repeat his/her instructions to confirm that you understand them. This also the time to ask any questions.

5 Rules Effective Leader Should Try To Live By

Leading a company is trial by fire, creating a few general rules can help guide you trough difficult decision.

Here are five rules that effective leader should try to live by:

#1 Avoid Hustle Porn

In the past decide, content which call “Hustle Porn” – motivational YouTube and Instagram videos has become mainstream. In the video advise young entrepreneurs to work 14 hours a day and hustle every minutes of every hour.

Constantly working long hours without break isn’t a recipe for success. When you’re in a leadership role, you have to give yourself time to relax and recharge. Focus on quality and thoughtfulness of your work, not just number of hours you put in at office.

#2 Treat Your Team Like You Want to be Treated

Leader have to cultivate a positive work environment, especially when the job is manual or difficult. A tough job always present its own issues for worker. Why would you compound those issues by spreading negativity and treating people poorly?

“Just because you’re the boss doesn’t mean you have to be a horse ass””You’re in charge, but you can still treat people how you’d like to be treated”.

#3 Choose Management Wisely

Being a great executive who treats everyone well won’t matter much if you don’t instill those values in your management team. Good or bad management often comes down to promoting effectively.

As people making decision, you have to be cognizant of that. A good way to observe who may or may not be great for management role is by giving little test. Let them run a project or take on more responsibility for a team and see how they do.

#4 Align Your Expectations With Reality

To be a good leader or manager, you also need to understand the work your team is doing. Of course, maybe you can’t understand everyone’s roles in depth, but at least know what your employees do everyday.

Good executive recognize the limit of their team’s work, what’s possible and what isn’t. Not everything can be done ASAP, so it’s important to have reasonable expectation.

#5 Open Channels for Cross-Company Communication

Far too many businesses fail at cross-company communication, and that can devastate efficiency and collaboration.

Whether it’s among one team or between groups, you have to provide people with channels for strong communication if you want your business to operate efficiently.

Being a leader have to turn your focus away from yourself and be able to empathize with the people who work for you.